INCLUDES
Free forever comercial software license.
Free version updates (planned quarterly).
Free access to online support resources (documentation, knowledge base, tech articles, and how-to videos)
Unlimited users, servers, and data connectivity.
Unlimited data queries and caching.
Unlimited organizations, tenants, and customers.
Unlimited permissions, groups, and roles.
Access to all features and capabilities.
Enterprise scalability and security.
Freedom to embed, brand, and integrate via API.
INCLUDES
Free forever comercial software license.
Free version updates (planned quarterly).
Free access to online support resources (documentation, knowledge base, tech articles, and how-to videos)
Unlimited users, servers, and data connectivity.
Unlimited data queries and caching.
Unlimited organizations, tenants, and customers.
Unlimited permissions, groups, and roles.
Access to all features and capabilities.
Enterprise scalability and security.
Freedom to embed, brand, and integrate via API.
INCLUDES
Support for production environment
Coverage: 24×7 for high-severity P1 issues
Business hours: 8:00 AM – 8:00 PM EST
Response Time/Update Frequency: 4h/8h
Support channels: web and phone
Unlimited number of incidents
Service Level Agreement
INCLUDES
Support for non-production environment
Coverage: Monday through Friday
Business hours: 8:00 AM – 5:00 PM EST
Response Time/Update Frequency: 8h/24h
Support channels: web
Limited number of incidents
Service Level Agreement
INCLUDES
Support for production environment
Coverage: 24×7 for high-severity P1 issues
Business hours: 8:00 AM – 8:00 PM EST
Response Time/Update Frequency: 4h/8h
Support channels: web and phone
Unlimited number of incidents
Service Level Agreement
INCLUDES
Support for non-production environment
Coverage: Monday through Friday
Business hours: 8:00 AM – 5:00 PM EST
Response Time/Update Frequency: 8h/24h
Support channels: web
Limited number of incidents
Service Level Agreement
$1.00 per credit
$0.80 per credit
$0.74 per credit