Support & Consulting Services On-Demand
Having challenges maintaining, supporting, enhancing or upgrading
your Cognos or TM1/Planning Analytics solutions?
Our team of trusted experts can provide a broad spectrum of services on demand tailored to your specific needs. Specializing in that next level of service above and beyond the traditional software support and consulting, our team can function as an in-house resource handling outages, maintenance, troubleshooting, upgrades, and enhancements.
Keep your Cognos BI and TM1 solutions up and running smoothly
Our on-demand support and consulting service can be tailored to fill specific gaps around in-house capacity, skills, and experience. Whether your need is quickly troubleshooting and solving a critical outage, performing maintenance, or serving up an important capability, our experts can respond and execute on a wide range of roles and requirements.
Obtain greater value from existing Cognos investments
Optimize the performance and value derived from your existing Cognos investments by keeping them up-to-date with the latest releases. With our team of dedicated experts, you can take advantage of new capabilities with seamless and stress-free upgrades and migrations. We can also deliver on virtually any enhancement or modernization initiative to ready your solution for new or changing business requirements.
Flexible enablement, mentoring and training options for your teams
Need to ramp up the skills, knowledge, and independence of your team? Our experts provide comprehensive enablement and education services for both Cognos and Planning Analytics tailored to meet your specific team goals. Delivery can be virtual or on-premise instructor-led to meet a broad spectrum of topics, class sizes, and student roles.